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COMPETENCY AND ASSISTANCE AT YOUR SIDE
TECHNICAL ASSISTANCE
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REMOTE CONTROL OF THE MACHINERY

TrueKeg offers online assistance as well as a telephone service, reducing the costs of intervension needed on site and to allow operating on production site, systems and materials directly from our premises, reducing the time of “plant downtime”. In this way it is possible to provide tele-assistance and tele-diagnostics services to customers in any part of the world.

MAINTENANCE SERVICES

Truekeg fully meets the needs of customers in the industrial sector. An important aspect of the services offered is represented by a continuous presence in ordinary and extraordinary maintenance of industrial plants, machinery and production lines. The support with our customers with continuous assistance, represents the mission of Truekeg that is proposed as an ideal partner to ensure continuity and quality of service.

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SERVICES
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INSTALLATION SERVICES

Building, assembling and verifying the functioning are all phases and general actions that we perform in each area with the required attention and customization.

TECHNICAL TRAINING SERVICES

Truekeg offers periodic technical training meetings, informative meetings for learning and updating on the use of its products and equipment.

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REPLACEMENT PARTS

Truekeg’s spare parts service provides rapid delivery of original spare parts. Our original spare parts guarantee the absence of problems in the interaction with other systems. Optimized logistics processes ensure that the original parts reach their destination as quickly as possible.

SUPPLY OF KIT FOR PRODUCTION

Thanks to the TrueKeg kegs assembly kit you avoid the costs of transporting empty kegs, thus considerably reducing costs. The kit includes all the components of the keg that are shipped in special boxes designed to facilitate operations during production.

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SUPPLY AND KEGS

The visibility of your activity is guaranteed by the ability to customize a large surface of the keg, making it immediately recognizable.

FAQ - Frequently Asked Questions

D: HOW MANY EMPTY TRUEKEG CAN I STACK ONTO AN 1200 X 800 EUROPALLET?

R: The keg shape has been designed to be palletized and stacked in the most efficient way. 45 kegs per EuroPallet.

D: HOW MANY FULL-LIQUID TRUEKEG CAN I STACK ONTO AN 1200 X 800 EUROPALLET?

R: The keg shape has been designed to be palletized and stacked in the most efficient way. 30 kegs per EuroPallet.

D: WHAT IS THE HIGHEST PRESSURE REACHABLE FOR THE TRUEKEG DURING DISPENSING?

R: The highest allowed pressure is 3,5 bar / 51 psi.

D: HOW TO DEPRESSURIZE THE TRUEKEG WHEN IT'S EMPTY?

R: At the same time you disconnect the coupler of the dispensing system, the pressurized air goes out of the TRUEKEG automatically.

D: WHAT KIND OF FILLING MACHINE CAN I USE TO FILL A TRUEKEG?

R: TrueKeg s.r.l. directly provides filling machines. TrueKeg S.r.l. also offers the whole keg-production line to breweries that have a strong production capacity (hectoliter per year)

D: WHAT KIND OF BEVERAGES CAN THE TRUEKEG CONTAIN?

R: The Tuekeg can be filled with any kind of beverages, either carbonated or not. All our components and materials are approved for food contact (see technical specifications).

D: WHICH KIND OF DISPENSE COUPLER CAN I USE WITH A TRUEKEG?

R: TrueKeg uses a S-type-system coupler.

D: FOR HOW LONG DOES THE TRUEKEG KEEP BEVERAGE QUALITY UNALTERED AFTER BEING CONNECTED TO THE DISPENSING SYSTEM?

R: After connecting the dispensing system to the TrueKeg, the quality of the beverage is kept for 3 to 4 weeks. It’s important to always observe procedures for sterilizing and cleaning provided by the dispensing system supplier.

D: FOR HOW LONG DOES BEVERAGE PRESERVE ITS QUALITY INTO THE TRUEKEG DURING STORAGE?

R: The quality of the beverage is kept for 9 months.